We work with Australian businesses - especially B2C - so they make the right staffing choices and provide a GREAT Customer Service Experience.In the Philippines, we work with BPO/Contact Centre teams to maximise their Customer Service/Net Promoter Score rankings when they assist Australian callers. We also work with Australian companies with team members in the Philippines, to improve internal communication skills.

Website: developmentpathways.com.au

Employees: Not Available

HQ: N/A

Location: Sydney, N/A, AU

Revenue: Not Available

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Development Pathways is a human resources consulting firm based in Sydney, Australia. They specialize in helping businesses, particularly B2C companies, make informed staffing decisions and provide exceptional customer service experiences. In addition, they work with BPO/Contact Centre teams in the Philippines to improve their customer service and Net Promoter Score rankings when assisting Australian callers. The company also provides internal communication skills training for Australian companies with team members in the Philippines. Led by owner Trevor Weeding, Development Pathways has established itself as a trusted partner for businesses looking to enhance their human resources capabilities. With a focus on the importance of effective communication, they offer tailored solutions that help companies build high-performing teams and deliver outstanding customer experiences. Their expertise in the industry has earned them a reputation as a go-to consulting firm for businesses looking to drive growth and success through their people.

We help Australian businesses, especially those that sell to consumers (B2C), make the best decisions about who to hire and how to train their staff so they can provide amazing customer service. We also work with companies in the Philippines that answer phone calls from Australian customers to make sure they are doing a great job and making customers happy. Additionally, we help Australian companies communicate better with their teams in the Philippines.