Management Consulting - Cologne, North Rhine-Westphalia, Germany
DiSellence is an international consultancy company with a strong focus on Customer Relationship Management (CRM) and Digital Marketing. Our staff of professionals has many years of experience in the implementation of strategies for managing the company's interactions with customers, clients and sales prospects. It involves using technology and End-to-End consulting concepts to organize and optimize business processes—principally customer services activities, but also those for marketing, sales and technical support. We offer a variety of services to increase your customer value. Our core competences lie in the following fields: • Analysis of Business Opportunities / Customer Appreciation Potential • Analysis of the Customer Journey from prospective customers to churner • Customer Segmentation: Customer Lifecycle, Potential, Needs among others • Permission Marketing • Cross- and Up Selling implementation of personalized offers / NBA • Cross-Channel performance improvement • Customer Base Products design and pricing • Online Marketing activities: SEO, Content marketing, SEM In summary, we will take care about your business success.