DKMA
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DKMA provide detailed surveys, advisory & training services that help over 300 airports around the world deliver the experience their passengers want.DKMA Surveys - Spend more time using information & less time producing dataDKMA's complete suite of detailed passenger surveys provide all the data you need to understand the people who are your passengers, engage with them and find out what they want from the airport experience. See what drives satisfaction and what is making passenger unhappy so you can fix it.And because we know you don't have much time to spend going through mountains of data we do all the analysis for you. Imagine receiving reports that you can share with colleagues and stakeholders immediately. Wow your colleagues with detailed insight into your passengers and explain what needs to be done to improve passenger satisfaction.DKMA Advisory Services - Get practical solutions to the problems you are facingDKMA advisory services deliver expert help and insight enabling you to improve satisfaction levels faster. Our team of experts have helped over 300 airports improve the passenger experience. Let us help you analyse your data, show you exactly why your satisfaction scores aren't increasing and what you need to do to improve them.DKMA Training - Learn the secret to maximizing passenger satisfaction & spending at your airportLearn best practices for managing service quality and how to apply these to your airport.Most service quality management training programmes fail to provide the specialized knowledge you need to actually improve your airport. So our training courses are designed around your individual airport and its challenges. Our experts analyse your customer service data to identify weaknesses in your service delivery then create a course specifically for you. Get training that is 100% relevant to your situation, your challenges.
DKMA Technologies
Load Balancers
Apache
Analytics and Tracking
Hotjar
CSS and JavaScript Libraries
Bootstrap Framework
Other
Mobile Friendly