Information Technology & Services - Paris, Île-de-France, France
Docxa is a software development company specializing in omni-channel interactive customer relationships. Docxa Software provides Docxa InTouch, the first full web solution enabling anyone to create very advanced dynamic forms for all channels and all devices. Value: - create an unheard-of omni-channel customer experience (start a form on your smartphone and finish your subscription process in a shop or on the web. Start, stop and resume your form completion anywhere, anytime and on any devices). - Increase customer satisfaction, customer retention, and sales; - Make it easy! Easy to design (zero-code), easy to test, easy to deploy (one click for all channel), easy to maintain… - Make it quicker (30 times quicker and 40 times cheaper than home-made development) Main applications: - Online subscriptions, sales support (dynamic forms on tablets...), online sales platforms; - Self Care ( easy access to information through electronic channels, online interactive servers...); - Customer care, customer support (response time optimization, personalized care...); - CRM optimization (call centers, document production assistance, multichannel message distribution); - Electronic reporting (insurance reports, tax reports… all automatic dynamic forms production); - Any other electronic customer interaction application.
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