Doti HealthCare
Professional Training & Coaching - Costa Mesa, California, United States
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Irene Doti is a national trainer and practice advisor for healthcare practices; healthcare systems and managed care organizations. For healthcare entities, Irene focuses on enhancing staff performance, optimizing physician communications and providing strategic consulting for achieving enhanced patient satisfaction and practice reputation.Irene's background in managed care and health systems provides her with a keen insight in her work with healthcare practices. She served as Corporate Public Relations Director for a FORTUNE 500, multi-state healthcare organization, by expanding the company's public & national influence.Irene is also recognized as a national healthcare speaker and workshop leader on Physician and Patient Communications; Patient Service & Satisfaction; and Healthcare Marketing.MEDICAL PRACTICES & IPAsConsidering that patients' perception of the way they are treated in a medical practice is reported publicly through CG-CAHPS surveys, investing in training for physicians and staff in patient service and communication matters more than ever. Irene offers a wide scope of onsite and web-based, customized training solutions focused on increasing operational efficiency--and staff performance--for enhancing the patient experience.DENTAL, ORTHODONTIC, & PLASTIC SURGERY PRACTICESCase Acceptance Training means building patient communication skills and patient service skills for dental, dental specialty and plastic surgery practices. Irene provides onsite and web based staff training that focuses on discussing treatment & services, and offering a patient centered approach to consults and patient communications.
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