Casino/Gambling - N/A, N/A, GB
Established in 2020, Duologue Communications are a specialist company focused on training front-facing casino and gaming industry staff in how to better conduct player protection interactions. Our training packages will help your team have more empathetic and productive interactions with players, allowing them to fulfil their obligations around player protection while maintaining a high level of customer satisfaction.As the gaming industry strives to be better at ensuring its customers are protected from harm related to problem gambling, the number of sensitive and sometimes difficult conversations that must be had with players increases. Our directors have years of experience in casino management and communications training and coaching. Their collaboration to form Duologue has created a unique educational product that will improve the quality of your team's customer interactions no end.
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