Management Consulting - Utrecht, Utrecht, Netherlands
Digital Product | eCommerce | Customer Experience | B2C | B2B | D2C | Start-up | Scale-up | SaaS
Shaping practical innovative products in a complex environment which benefit people and companies is what boots my energy levels. I thrive when experimenting with solutions and developing future-proof products customers love. Delivering value on target with a cross-functional agile teams of energetic and committed people makes me proud. Digital product innovation isn't just about a great idea. In my experience the following is needed:• Shaping an idea into customer-centric product proposition with strategic business value.• Effective product development which maximizing business value and delivers on ambitious goals.• Changing the organization of people, tools and processes to support products and customers.My approach is a razor-sharp customer focus combined with broad experience and skills:• Bringing clarity and order by asking pertinent questions. Creatively and logically creating outside of the box solutions for digital products.• Planning and execution with strong persistence and commitment to business goals. Getting the best of the team and myself, by clear priorities, quick and objective decision-making, being resilient and flexible when needed. • Creating value by combining business and technology. Working effectively with a variety of people due to my positive, openness towards change and people and my balanced and stable personality. Key results➜ 15% of total sales through creation of a full B2C digital ecosystem for 4 brands in 10 countries.➜ 30% of total distribution volume by launching 3 new business units and 2-sided platforms. ➜ 450% increase in global online sales by defining channel strategy and signing Amazon, Apple, Google,..➜ A broad variety of innovative products: concrete pavement, vaping subscription model, online ordering and BI, and e-commerce fulfilment services (e.g. bol.com).➜ Leading digital transformation in 3 companies (start-ups and cooperates). ➜ Building and managing agile teams to autonomy and success.
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