Outsourcing/offshoring - Ostrava, Moravian-Silesian Region, Czech Republic
EFSETE s.r.o. has been operating in the Czech Republic for more than six years. Its activities include sales and customer care for our partners in telecommunication, information technologies, banking, financial consultancy, pharmacy, power industry, real estates and other fields. In the selling area we are able to establish and manage sales units in retail (street stores) and telesales (call centres). And we are also very successful in managing sales representative teams. We know distinctions in approach to sales and customer care of company and non-company customers. We are also aware of differences in selling real products or services and we are able to manage sales teams operating all over the country or in just one of its regions. Our projects: EFSETE Telco & ICT deals with sales and customer care for Vodafone Czech Republic, a.s. company and non-company clients via team of consultants in Vodafone´s outlets, sales teams in our Call Centre and acquisition and retention sales representatives. More information on www.vodafone.efsete.cz. EFSETE Energy deals with sales of services provided by Slovenské elektrárne Plc., a member of the Enel Group, by means of our acquisition sales representatives and sales of services provided by MND Plc by means of our Call Centre´s sales representatives´ team. EFSETE Pharma deals with sales of pharmaceutical products for various partners operating in pharmaceutical field. EFSETE Call Centre provides sales, telemarketing and customer care for our partners working in telecommunication, IT, banking, financial consultancy, real estates and power industry. For more information go directly to www.e-cc.cz. EFSETE Global M2M focuses on selling global M2M (machine – to – machine) connectivity mainly to customers who operate in the area of M2M and IoT. For more information go directly to www.globalm2m.cz.
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