Information Technology & Services - Scottsdale, Arizona, United States
EMOSpeech is the first emotion recognition software that allows call centers to analyze all recorded calls and provides feedback in real time to agents and call center managers. Our solution is simple and easy to use, with a friendly user interface and simple integration to existing call center platforms.Our technology is based on a continuous psychological model that recognizes different emotion states in a wide spectrum of acoustic emotions allowing better representation and providing more flexibility to identify properties in the voice.