Information Technology & Services - Sant Cugat del Vallès, Catalunya, Spain
ENERBYTE's technology delivers business intelligence and a suite of customer relationship tools (App,Web and Report) to strengthen Electricity Retailer's Marketing, Communication and Customer care strategies. Associating Enerbyte's technology with the residential smart meter roll-out will increase the customer satisfaction generating engagement, valuable data for commercial purposes and new business opportunities.ENERBYTE has developed a low cost hardware-free suite of customer relationship tools combining technology and behavioural science with Electricity Retailer's own corporate branding. These Tools will take the energy end-consumer experience to the next level helping Electricity Retailers to differenciate from competitors. Based on social psychology, gamification and community management strategies our company has developed an interactive two-way communication channel to deliver insightful information and interaction to end-consumers whilst feeding our patent pending business intelligence technology to segment the end-consumer base and personalize the customer relationship.A deep understanding of the end-consumer and our close interaction tools will help Electricity Retailersto increase customer satisfaction and to generate new revenues through Enerbyte's web and appMarketplace. Our Clients will increase its profit selling their or third-party energy-related product andservices to a connected huge segmented end-consumer base.
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