Enghouse Interactive delivers technology and expertise to maximize the value of every customer interaction, with products spanning multi-channel call centers, CTI integration, IVR / Self-Service, operator attendant consoles, call recording and quality monitoring, outbound predictive dialer, knowledge management solutions and more. Our comprehensive portfolio of interaction management solutions are resilient, and scalable, with a flexible deployment model that includes Cloud, hosted, and hybrid to grow with your business at every stage, allowing your organization to add functionality when and how you want. Enghouse Interactive is a proud partner to key unified communications and telephony suppliers, including Microsoft, NEC, Cisco, Avaya, ShoreTel, and Mitel. With a worldwide eco-system of contact center service providers, system integrators, channel partners, and tens of thousands of agents handling millions of daily customer interactions worldwide, Enghouse Interactive's solutions are preferred by mid to large enterprises, telecom carriers, business process outsourcers, and contact center service providers.Enghouse Interactive is a subsidiary of Enghouse Systems Limited, a Software and Services Company traded on the Toronto Stock Exchange (TSX) under the symbol "ESL."​ Founded in 1984, Enghouse Systems is a consistently profitable company, which has grown both organically and through the acquisition of well-regarded specialists including Andtek, Arc Solutions, CosmoCom, CTI Group, Datapulse, Eptica, IAT SmartDial, ITSonix, Safeharbor, Syntellect, Telrex, Trio, Vidyo, Voxtron and Zeacom.

Website: enghouseinteractive.com

Employees: 500 - 999

HQ: 602-789-2800

Location: Phoenix, AZ, US

Revenue: 50 - 100 Million

Enghouse Interactive is a leading provider of interaction management solutions, offering a comprehensive portfolio of products and services designed to maximize the value of every customer interaction. With a focus on delivering technology and expertise to mid to large enterprises, telecom carriers, business process outsourcers, and contact center service providers, Enghouse Interactive's solutions are scalable, resilient, and flexible, with a deployment model that includes Cloud, hosted, and hybrid options. The company's product suite includes multi-channel call centers, CTI integration, IVR/Self-Service, operator attendant consoles, call recording and quality monitoring, outbound predictive dialer, knowledge management solutions, and more. Enghouse Interactive's solutions are designed to integrate seamlessly with key unified communications and telephony suppliers, including Microsoft, NEC, Cisco, Avaya, ShoreTel, and Mitel. With a strong presence in the SaaS industry and a reputation for delivering exceptional customer value, Enghouse Interactive has established itself as a trusted partner for organizations looking to enhance their customer engagement strategies. The company's commitment to innovation, combined with its extensive ecosystem of contact center service providers, system integrators, channel partners, and tens of thousands of agents handling millions of daily customer interactions worldwide, has positioned it as a leader in the interaction management space.

Enghouse Interactive helps businesses improve their customer service by providing technology and expertise. They offer a range of products, including call center software, call recording, and quality monitoring. Their solutions are flexible and can be customized to fit the needs of different businesses, whether they are small or large, and can be deployed in the cloud, hosted, or on-premise. Enghouse Interactive partners with other companies, including Microsoft, NEC, Cisco, Avaya, ShoreTel, and Mitel, to provide their solutions to a wide range of customers. They have a strong reputation and are used by many businesses, including mid to large enterprises, telecom carriers, business process outsourcers, and contact center service providers. Enghouse Interactive is a subsidiary of Enghouse Systems Limited, a publicly traded company on the Toronto Stock Exchange. The company has been around since 1984 and has grown through acquisitions of other companies, including Andtek, Arc Solutions, CosmoCom, CTI Group, Datapulse, Eptica, IAT SmartDial, ITSonix, Safeharbor, Syntellect, Telrex, Trio, Vidyo, Voxtron, and Zeacom.