Advertising/Marketing/PR - Newport, WAL, UK
We're Envolve. A conversational marketing platform, that helps businesses convert more website visitors into customers by providing an automated chat solution using AI technology, delivering rich and relevant marketing content on businesses' websites and social media channels - 24/7. The platforms Smart Responses technology automates conversations with customers and answers their most frequently asked questions, saving business owners time and money. It uses data-driven personalised recommendations using Artificial Intelligence and machine learning to discover what customers are asking and what they're looking for, improving the guest experience and presenting cross-selling and upselling opportunities.DRIVE ENGAGEMENTBy providing an immediate solution through smart responses, we can provide the answers to your customer's queries in an instant, being an always-on marketing channel to build loyalty, driving engagement, building lasting relationships with your customers and personalising their experience with your business.PERSONALISED COMMUNICATIONAn always-on channel taking the heavy lifting from the phone and email. Instant answers - No queues. Enabling businesses to personalise their customer engagement and marketing.Speed up your customer service and gain insight for all your marketing channels.LEARN ABOUT YOUR CUSTOMERSDiscover more about your customers and approach them directly with relevant content.Find out more about your customers based on their interaction with your brand. Learn more at envolvetech.com
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