Information Technology & Services - Xenia, Ohio, United States
Establishes strong business relationships between IT and internal stakeholders; advocates for IT and serves as liaison between business and IT. Understands business's strategy, identifies opportunities for business process/operations efficiency and analyses new business initiatives. Works closely with Project Managers, assists with overall service delivery. Assists with development and direction of IT strategy in support of overall business strategy. Over 10 years in information technology with a strong working knowledge of the IT operational and service delivery environment. Over 10 years experience serving as liaison between business and IT, over 10 years serving as an IT project manager. Leadership and IT Managed Services consulting for strategy and operations. Improves processes and reliability with superior strategic management of IT by integrating Human Factors concepts with IT Operations. Migrates clients from underutilized networks to integrated network solutions to improve business efficiency and customer satisfaction. Creates strong customer relationships through friendly and personal communication. Over 10 years experience as liaison between technical providers and non-technical customers.