Outsourcing - Euclid, OH, US
In the highly competitive world of Business Process Outsourcing, Euclidean Support Services is different from most. Blending proven BPO best practices with exceptional personal service, ESS delivers something most BPOscannot – positive customer interactions every time.For companies looking to outsource their contact center responsibilities, Euclidean Support Services is the trusted partner that realizes the value in putting people first. Our customer experience specialists look at each call as an opportunity to engage with a person, not an account number. This human-centered approach goes a long way in helping our clients maintain a high degree of customer satisfaction.While other BPO companies are concerned about cranking our call volumes and meeting performance metrics, we focus on going the extra mile with each customer interaction. This results in exceptional Customer Effort Scores, and in turn, high Net Promoter Scores. While the metrics do matter, creating positive customer experiences matter more.Euclidean Support Services is rooted in 𝐜𝐚𝐦𝐚𝐫𝐚𝐝𝐞𝐫𝐢𝐞.With honesty and respect as our guides, we strive to create personal, trustingrelationships with every person in which we interact.Euclidean Support Services is 𝐚𝐮𝐭𝐡𝐞𝐧𝐭𝐢𝐜.Regardless of the situation or circumstance, it's about being true to ourselves, our values and those we have the privilege to serve.Euclidean Support Services is 𝐞𝐦𝐩𝐨𝐰𝐞𝐫𝐞𝐝.We trust our people. Which also means they have the authority and responsibility to do whatever they feel is best for themselves, our company, and our clients.Euclidean Support Services is 𝐟𝐥𝐞𝐱𝐢𝐛𝐥𝐞.Agile and adaptive, we meet our clients where they are in order to create seamless and effortless BPO and contact center solutions.
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