Information Services - Albany, NY, US
Healthcare I.T. Support with over 150 yrs. of combined clinical, financial, administrative, infrastructure, and desktop expertise in the healthcare setting. * Live-SME's answer your calls by the 2nd ring with over 85% resolution rates without the need to escalate to 3rd party support. * Disaster Recovery testing & Validation services to meet today's ARRA & HiTech mandates. * Active Systems Monitoring & Maintenance that prevents 50% of the systems issues encountered by your clinical and support teams. * Pricing models that demonstrate an ROI of 6 months and a zero-risk guarantee that is unmatched in this industry.* Provides your organization with the off-hours, real-time I.T. support it needs to improve patient outcomes. * Gives your core I.T. teams the ability to rest at night while we provide experienced and immediate assistance to your hospital teams that work the night shifts.* Truly Affordable Mobile Command Centers for Disaster Response & Business Continuity plans that include "grey sky" services for your I.T. teams. This also improves your Security Audit Maturity Scores.* 30 & 60 Day trials are available for qualified organizations, at no cost.
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