FidelyX Labs
Information Technology & Services - Gurugram, Haryana, India
FidelyX Labs Employees
FidelyX Labs Details
We find the perfect blend of qualitative and quantitative research techniques to establish what your customers want and what's best for you. Then we work with you to create you a strategic roadmap for customer-first success loyalty program.Get deeper customer insights than ever before by evaluating customer journeys with specific data points. With our platform you can bring together data from your sales channel and third-party systems in a single, user-friendly view, giving you that invaluable holistic understanding and key business metrics.You can therefore make evidence-based decisions about optimising your repeat business, so you can maximise return on your investment – in terms of both revenue generation and customer engagement.We can help in all areas of retention, including:# Analysis of existing CRM & Loyalty Strategy# Customer Strategy and Target Operating Model Work# Customer Journey Mapping# Customer Segmentation# Existing Customer Behaviour Analysis# Customer Technology Selection# Customer Technology Implementation and Deployment# Loyalty Programme Management# CRM & Loyalty Consulting# Personalised One-to-One Campaigns to Customers#Mobile Loyalty App (iOS, Android & Windows)
