Management Consulting - Fort Worth, Texas, United States
We help utilities improve key account management and sales performance with large energy users and to achieve their goals to: - improve customer experience and satisfaction - increase load from new projects - maintain existing customer load - increase project size - compete with third-party energy providersThis is accomplished by: - transforming account management and sales processes - building business plans - establishing training programs - defining key performance metrics - enhancing technology systems - automating reports; building analytics - defining roles and responsibilities - aligning stakeholdersOur goal is an account management and sales team that's fully equipped to be accountable for customer experience and capable of leading the company and customers in achieving their energy goals.We assist in aligning the company to achieve its vision and strategy for large energy users, while operating within their culture, values and beliefs.We're passionate about account management, sales and achieving results. If you are too, I'd like to connect. Mike Pepe mpepe@fiftyfiftyconsulting.com (972) 740-0033