Focus Feedback
Information Technology & Services - Rijen, North Brabant, Netherlands
Focus Feedback Employees
Focus Feedback Senior Management
Focus Feedback Details
Enthusiastic customers who will be happy to recommend you!With Focus Feedback you measure and increase customer loyaltyAt Focus Feedback we help many large (international) organisations to understand why customers are loyal and if they consider leaving we figure out why they leave, and more important, what actions it takes to keep them on board. At Focus Feedback it is all about bringing customer experience to customer excellence. We do so by measuring Net Promoter Scores (NPS), Customer Effort Scores (CES) and collecting other relevant information such as reviews and ratings, at various touch-points. These data are gathered and analysed, allowing us to distribute helpful insights to the right people within (even the global) organisations in easy to use and meaningful dashboards.Focus Feedback provides:- helpful insights bringing you from customer experience to customer excellence,- easy to use and meaningful dashboards,- professional support and consultancy to make principles and systems work,allowing you to serve more and more enthusiastic customers with a customer-loving team. Focus Feedback serves, a.o.:Bosch ● NEFF ● Siemens ● Rexroth ● Solitaire ● Ufesa ● Constructa ● VORM ● Heembouw ● Smile ● Vestia ● Servoy ● Waal ● Gaggenau ● Dura Vermeer ● BSH ● Boele & van Eesteren ● Unica ● Era Contour
Focus Feedback Technologies
Email Providers
Outlook
Widgets
LearnDash
CMS
WordPress.org
Support and Feedback
Freshdesk
Other
Microsoft Office 365