Telecom Services - Montreal, QC, CA
From inbound IVR to predictive outbound campaigns through quality monitoring, Foniva's turnkey contact center software will optimize agent productivity, reduce operation costs and maximize your revenue.Our platform will quickly scale to better meet the endless needs in the typical call center environment. Based on a multisite architechture, the contact center suite provides a set of tools to better serve the manager, the agents and the calling customers.
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