Technology Consulting/Tech Services - Sydney, NSW, AU
On a cold weekend winter morning in January 2013, our co-founder was collating feedback for a management team he had just taken to investor meetings through the US and Canada. He knew that handling subjective feedback as a third party was a problem as was the lack of data.An Op-Ed on the front page of the WSJ caught his eye, where Bill Gates emphasized the importance of measurement and a commitment to follow the data. For Bill, he had more noble causes whereas for our co-founder it was a beaming torch light shone on how management teams measure what is core to their value proposition; governance and their relationship with stakeholders.Its not just Bill who values measurement. Peter Drucker famously said – "If you can't measure it, you can't improve it". At Forum 360, measurement is at the core of all we do. Since our launch in 2017, we have set about building a comprehensive data thread tied to virtual meetings – data derived from communication, versus traditional broadcast, without interference. We collect this superior data set from all distribution channels. This in itself is revolutionary. Existing techniques leave too much data in the meeting room – physical and virtual.While the list of benefits from measurement and multi-partner distribution is long for our customers, it is especially uplifting that both intermediaries and consumers benefit from our solutions as well. Further, we stand as a force for ESG advocacy. We stand for those looking to pivot your sales effort from customer experience toward customer obsession.We are a global team of dedicated customer service professionals with extensive experience in wholesale distribution and platform development. Forum 360 is a wholly owned subsidiary of Forum Care Ltd (ACN: 619578951)
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Forum 360 is a technology consulting and services company based in Sydney, Australia. Founded in 2017, the company is dedicated to providing comprehensive data solutions to businesses, with a focus on virtual meetings and multi-partner distribution. Their mission is to revolutionize the way companies measure and improve their value proposition, governance, and relationship with stakeholders. Forum 360's approach is centered around the idea that measurement is key to improvement, as emphasized by Bill Gates and Peter Drucker. The company collects superior data sets from all distribution channels, providing a unique and comprehensive view of customer engagement. This data is then used to improve customer experience and drive business success. The company's solutions benefit both intermediaries and consumers, and they stand as a force for ESG advocacy, promoting sustainable and ethical business practices. The company's team consists of dedicated customer service professionals with extensive experience in wholesale distribution and platform development. Forum 360 is a wholly owned subsidiary of Forum Care Ltd, and their commitment to customer obsession and measurement-driven improvement sets them apart in the technology consulting industry. With their innovative approach and commitment to sustainability, Forum 360 is poised to make a significant impact in the business world.
In January 2013, our company's co-founder was working on a weekend morning. He was looking at feedback from a group of managers he had met with in the US and Canada. He realized that it was hard to understand what people thought because there wasn't enough data. While reading the newspaper, he saw an article by Bill Gates who said that it's important to use data to make decisions. This inspired our co-founder to focus on measuring what's important to our company. We believe that measuring things is important because it helps us improve. As Peter Drucker said, "If you can't measure it, you can't improve it." We collect data from meetings and conversations to help us understand what's working and what's not. We use this data to make our services better for our customers. Our company, Forum 360, helps people communicate and work together. We do this by collecting data from many different sources and using it to make things better. We are a team of people who care about customer service and are experts in our field. We are owned by Forum Care Ltd.