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FRIA was founded in 1976 in response to major scandals that documented the severe neglect and physical and psychological abuse of elderly residents in a number of local nursing homes.For over 30 years since then, FRIA has been the one-stop resource thousands of people have turned to for answers to complex questions concerning long term health care. Our main tools are our free telephone helpline; advocacy on individual complaints and policy issues; organizing and assisting family councils within nursing homes; consumer education publications; and presentations and workshops for family members, community groups and professionals.FRIA believes that informed, empowered consumers make better decisions about eldercare for their own friends and family members and improve care for everybody. Our opinions are respected and solicited by legislators, policy makers, and families. We are widely recognized as the leading independent, consumer orientated source of information about all aspects of eldercare. Call FRIA's free, bilingual (English/Spanish) HELPLINE at 212-732-4455 for information and answers to your questions or concerns about long term care in New York.
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