FuseDesk
Information Technology & Services - Walnut, California, United States
FuseDesk Employees
FuseDesk Details
At FuseDesk, We are Empowering Entrepreneurs' Commitment to Excellence by Simplifying Support with your Integrated Help Desk & Messaging Platform.FuseDesk Core Values:* We Own The Monkey: We own our challenges, and provide holistic, well-rounded solutions.* We Have Pride, Passion, and a Sense of Ownership in What We Do… and Have Fun Doing It: We truly love what we do and that is reflected in our work; at the same time we enjoy creating a fun culture.* We Are Plugged In: We hear our team members, customers, vendors, and partners. We understand their needs. We find solutions. By plugging in to our customers' needs, they help drive our development and growth.* We Practice Kaizen: We believe in and exhibit Kaizen – continuous, never ending improvement – in ourselves as individuals, as a company, and as a product.* We Value Family: Our workplace allows us to spend time with our families, our service allows our customers more time with their families, and we treat our customers like the family they are.* We Do The Right Thing: We strive to do the right thing every time and innately know what that means. We honor our commitments and make good on our promises.* When We Do Something, We Do It Right: It's easy to just take action quickly; we strive to make the right decision for the whole FuseDesk family longer termFuseDesk is your integrated support ticketing system that enhances your existing CRM application by providing a true muti-user ticketed support tracking system - easy for staff, seamless for customers, and powerfully insightful for business owners.With Your FuseDesk App:* Assign cases to individual staff members* Keep cases open until they're resolved* Track key business metrics such as response time* Easily search full email history* Escalate issues to senior staff when needed* Link all emails in Infusionsoft for full case history* Access all of your existing and new Infusionsoft email templates
FuseDesk Technologies
Widgets
LearnDash
Customer Relationship Management
InfusionSoft
Domain Name Services
Cloudflare DNS
CMS
WP Engine
Web Accelerators
CloudFlare
Hosting
CloudFlare Hosting