Information Technology & Services - Ahmedabad, Gujarat, India
At Galaxy BPM, we envision a future of premier growth coupled with high quality service providing solutions. Bettering business processes is what we strive to do. Enriching corporate life cycle is what we love. Our motivation lies in the hearts of hundreds of satisfied customers and a happy clientele. We strive to become more successful each single day by applying the force of our talent and strategic alliance. Ethical work processes are our strength and back bone. We have a clientele of happy and recurring customers who vouch for our business ethics. Best business practices which are have mutual benefits; Galaxy BPM stays solid on best solutions with the right work values. Our methodologies are not only reliable but have long lasting benefits. Below mentioned are our area of expertise: Lead Generation- We are in touch with world class, globally entrusted resources, infinite software expertise and inbound talented executives. The leads are provided in real time. We have our own soundproof method of scanning the leads generated, sifting through what we have captured, assigning them to quality control department, before finally crunching the data to the clients. Contact Center Services- For us at Galaxy BPM, customers come first. We ensure quality delivery of services, genuine follow up of services and assisting in issues through customer care services. Our Contact Centre Service executives are sensitive and are concerned for your grievances. We make sure that every caller / customer is satisfied and get the solutions they are looking for. BPO/Back Office Support- We always focus on making sure that our customers work in a seamless fashion with no back end office trouble to bother or worry the operations of the business. Our infrastructure is all inclusive and we offer support and solutions that encompasses security. Transcription Services- We provide transcription services to many companies, mainly medical and legal background industries.