Management Consulting - San Diego, California, United States
We help companies build smart(er) social media systems:- Analysis of end-to-end social media processes- Visualize and understand data for decision making- Surveys and Audits- Competitive Analysis- Tool Analysis- Run training for employees to utilize tools better- Help companies work with diverse clientsSocial media monitoring tools and communities keep changing. We help teams update tools and rethink how they set up systems for content distribution, social listening, data visualization, and decision integration. Activities: - Interview social media stakeholders across clients and departments to understand end-to-end processes.- Evaluate social media management tools for teams based on identified pain points and desired Key Performance Indicators (KPIs)- Conduct comparative tools analysis- Evaluate and recommend process and tool changes, and help clients design implementation and hiring- Work with clients on regular tune-ups and process transitions- Evaluate data visualization tools- Explore improving data ingest and automation processes- Research best-practices across diverse industry verticalsOutcomes:- Improved and consistent functionality- Templates and best practices- Redeployed staff time for higher-value uses- Fast rollouts of new processes
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