Gecko Rescue
Information Technology & Services - , ,
Gecko Rescue Employees
Gecko Rescue Details
What is so unique about Gecko Rescue?• We provide IT and Software support within a wholesale and white boxed frame work.• We solve your clients IT and software problems and make you moneyHow are we differentGecko Rescue utilitises the latest in remote access technology to repair or solve 80% of all clients' computer and software issues.With technicians located in one central location and information screen- sharing capabilities, the experience and skills of each technician creates a valuable library of information, catalogued and easily accessed to solve customer issues quicker and more efficiently than competitors. This library of skills, information and experience continues to grow as new technicians are hired and the business grows.Our Software coupled with available technology, allows supervisors to monitor technical aptitude and customers relations skills to create training programs tailored to individual needs. We currently have technicians trained to utilize all software and have the capability of expanding efficiently according to growth.Wholesale users:• Simple web interface for multiple staff access• Service can be branded individually for each wholesaler • Software allows use of wholesalers' unique customer identifiers• Wholesalers support team ‘make the sale' and specify the rate codes for customers with issues that are not covered under free support• Wholesaler can set pricing schedules and specify rates• Wholesaler downloads daily activity reports from Gecko Rescue• Single weekly invoice from Gecko Rescue to each wholesale channel.• Wholesaler bills each customer via existing billing mechanisms• Immediate income stream for wholesaler with no start up costs or infrastructure changes• Increased revenue and profitability from existing clients
