Genesys

SaaS - Menlo Park, CA, US

Genesys Employees
Edward Eldridge

Associate Software Engineer

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Allen Lu

Incoming Software Developer

Contact Allen Lu

Argie Jaramilla

Head Of Human Resources - Philippines

Contact Argie Jaramilla

John PMP

Director, Professional Services - APAC

Contact John PMP

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Genesys Senior Management
Christopher Munsell

chief technology officer - japan

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Larry Shurtz

Chief Sales Officer (CSO)

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Gordon Clubb

Managing Director Australia and New Zealand

Contact Gordon Clubb

Camille Popplewell

Global Managing Director Retail Consumer Goods

Contact Camille Popplewell

Chip McCoy

Co-Founder - Sales Video Podcast Exclusive to Genesys; Host and Senior Digital Enablement Producer

Contact Chip McCoy

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Genesys Details

Every year, Genesys® orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service®, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Genesys recruiters will never ask for sensitive personal or financial information during the application phase. Initial inquiries might come through LinkedIn, but all communication thereafter is through an official Genesys portal. Continue to stay alert and safe.

Genesys logo, Genesys contact details
Employees: 5001
HQ: (888) 436-3797
Location: Menlo Park, CA, US
Revenue: $1.4 billion
Workforce Planning Sms Messaging Chatbots Call Center Software Customer Self-Service Digital Customer Engagement Customer Experience Software Outbound Call Center Services Contact Center As A Service Automated Routing Cloud Contact Center Conversational Ai Digital Customer Engagement Cloud Contact Center Workforce Planning Workforce Engagement Management Workforce Engagement Management Ivr Self-Service Enterprise Call Center Sms Messaging Customer Experience Software Call Center Software Contact Center As A
Genesys Technologies
Email Providers

Outlook

Marketing Automation

Marketo

Content Delivery Networks

CloudFlare CDN

Email Delivery

Rackspace MailGun

View All Technologies Used At Genesys
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Genesys is a leading cloud platform that provides innovative solutions for customer experience orchestration and workforce engagement. Located in Daly City, California, the company serves a wide range of industries, including retail and finance, with its cutting-edge software and services. Founded in 1990, Genesys has grown to become a global player in the SaaS market, with a revenue of over $1 billion and a workforce of 5000-9999 employees. The company's website, genesys.com, offers a comprehensive overview of its products and services, including customer experience orchestration, workforce engagement, and continuous workforce optimization. Genesys' LinkedIn page, http://www.linkedin.com/company/genesys, provides insights into the company's culture, leadership, and career opportunities. With a strong presence on social media platforms like Facebook, Instagram, and Twitter, Genesys engages with its customers and stakeholders in real-time, providing updates on its latest offerings and industry insights. Genesys' solutions are designed to help business

Genesys is a company that provides cloud-based software solutions to businesses. They offer tools to help companies improve customer service and manage their workforce. The company is based in California and serves industries such as retail and finance.

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