Management Consulting - Sydney, New South Wales, Australia
We help B2B organisations to grow using:Marketing - generating and nurturing more sales leadsSales - selling more efficiently and effectivelyCustomer Experience - keeping customers longer and driving down opMarketing: collect and convert more sales leads- Attract more sales leads via paid and unpaid channels- Maximise the conversion of leads into prospects ready for your sales teamSales: dramatically improve sales team efficiency- Create highly efficient sales teams actively managing their business pipelines using structure, automation and data integrationCustomer Feedback and Net Promoter Score ®- Deeply and factually understand what customers like and dislike about your business.- Change to eliminate dislikes, lift customer retention and lower business costs.We help you solve these types of problemsMarketing Engagement: collect and convert sales leads- We don't generate enough leads to grow as fast as we want- Our sales staff spend too much time prospecting for leads and not enough time selling- Our existing lead sources are slowly drying up: it's getting harder and harder to find good sales leadsSales enablement: sell more with the same sales team- The sales team spend too much time on admin; they need to spend more time selling- We have good lead volumes but don't manage them properly and our hot leads end up going cold- We have good lead volumes but sales staff complain they don't convert or take way too long to convert Maximise Customer Loyalty: - We want to know what our customers really think but don't know to go about it.- We've read about Net Promoter Score (NPS) and want to implement it but what do we actually do?- We spend too much time collecting and reporting on customer feedback data and not enough time making changes in the business - We collect NPS/customer feedback data but struggle to convert it into tangible business changes that improve customer loyalty and lower costs.
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