Social Services - Issaquah, WA, US
Gentle Tech Help provides a compassionate and companionable approach to technology assistance for professionals, artists, elders and the generally tech uncomfortable!Solopreneurs run into tech issues that can be hard to even describe. Sometimes family is too busy to help with yet another lost password and the impersonal big box store guys aren't a fit for a solo senior already feeling overwhelmed. A health crisis means a tech-uncomfortable spouse must now handle everything online.Local and insured, GTH works alongside family and estate lawyers, CPAs, financial planners and tax accountants, as well as senior care and real estate professionals, to support their tech-challenged client interactions. GTH provides a wide variety of services, including:• Handling specific time sensitive issues: a widow needing access to the reverse mortgage account or distant guardians requiring secure access setup.• General, in-home tech training and assistance from learning how to use an iPad to setting up MS Word on a new machine to help with everything email. • Creating an Emergency Transition Plan to extensively identify and secure passwords, photos and documents, ensuring that they are handled with safety, privacy and control over outcome.• Digital downsizing and organizing including recovering information from flash drives, camera cards, etc.• Ongoing concierge service assisting with all online account interactions.• Teaching online technology courses customized for audience levels.(Currently remote, in-home sessions in Seattle's Eastside area to resume when safely advisable.)
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