Global Contact Centre Management (GCCM)
- Stirling, Western Australia, Australia
Global Contact Centre Management (GCCM) Employees
Global Contact Centre Management (GCCM) Details
The word ‘advice' dates back to the 14th century. It has roots from the French phrase ‘ce m'est a vis' meaning ‘that appears to be', which in turn comes from the Latin ‘mihi visum est' meaning ‘it seemed so to me'. Both these derivatives denote experience and that's what we have. Unlike some contact centre or management consultants that come from the theoretical world, we've actually worked in industry, we've built centres around the world, to put it bluntly we've been there and done it. We can share that experience with you so you directly benefit from our years on the ground within the contact centre and customer service industry. And if we can't help we'll find someone that can but not before qualifying them and making sure that they too are able to deliver the experience you require on time and within budget. We offer a consulting and brokerage service so we can accurately match your requirements to the capabilities of service providers. Listed below are some of the areas we can assist you with. Please feel free to contact us at sales@globalcontactcentremanagement.com.
