Information Services - , Utrecht, Netherlands
'Gemba' is a Japanese word and loosely translated it stands for 'the real place' and thus 'the actual place'; where it happens. In Operational Excellence (eg Lean / Six-sigma) Gemba is used to observe what is happening on the shop floor. That is where problems usually manifest themselves in processes. From operational, tactical to strategic cause => and so you can improve it! The philosophy behind GoGemba as a company is therefore "go to the real place!" and thus recognize and improve operational challenges!In the field of People, Process, and Tools. That's what GoGemba is all about!
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