Gratified
Information Technology & Services - Montreal, Québec, Canada
Gratified Employees
Gratified Details
Gratified reimagines customer service and communications as a more responsive, intimate experience. Customers use their preferred way to communicate—texting—while teams are empowered with a smart platform for interacting with customers and collaborating with each other. At Gratified, our goal is to empower companies with a seamless way to provide exceptional, concierge-like service that delights and improves customer relationships and brand reputation. Gratified uniquely integrates smart CRM, team collaboration, and SMS-driven communication into a next-generation seamless platform. Gratified features and functionalities include: ✅ A smart CRM platform that utilizes SMS-based customer communication to optimize customer service and brand reputation.✅ Team collaboration tools with intelligent assignments and reminders to achieve clear accountability and maximize response efficiency. ✅ A seamless conversational experience across web and mobile. ✅ Secure cloud-based message archiving and mining of encrypted messaging. ✅ Gratified Button - a text-based chat ready to be installed on any website. Do you feel that Gratified could help your business? Apply for early access The official launch is planned for summer 2022. Now we're making small improvements to reflect our customer's needs before our service goes live. If you want to become one of the Gratified Founding Members, write us at marketing@gratified.io and let's talk! Early Access includes: - *12-month subscription free of charge.* - Lifetime Founding Member status. - Personal concierge to onboard your team and help you along the way. - A forum for proposing new features and capabilities.
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