GRIST is a tactical consulting and behavioural analytics company that has worked with customer-focused organisations for over 30 years. Our clients include financial services, government agencies, utilities and health providers across Australia and New Zealand. We combine formal qualifications in behavioural psychology, learning development and organisational theory with decades of practical experience. GRIST helps organisations improve customer, employee and financial outputs by enhancing customer and leadership conversations. We work with frontline teams and their leaders to design and embed behavioural frameworks using observable and assessable micro-behaviours that are predictive of performance outcomes. Our proven behavioural-change methodologies leverage behavioural analytics, leadership and frontline training, and ongoing assessments to translate strategy into frontline behaviour. GRIST has offices in Melbourne, Sydney, Perth, Adelaide, Brisbane and New Zealand.

Website: gristconsulting.com.au

Employees: 20 - 49

HQ:

Location: , , AU

Revenue: 2.5 - 5 Million

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Grist Consulting is a leading management consulting firm based in Australia, with offices in Melbourne, Sydney, Perth, Adelaide, Brisbane, and New Zealand. With over 30 years of experience, they have worked with a range of client-focused organizations, including financial services, government agencies, utilities, and health providers. Grist Consulting combines formal qualifications in behavioral psychology, learning development, and organizational theory with decades of practical experience to help organizations improve customer, employee, and financial outputs. The company's unique approach involves enhancing customer and leadership conversations through behavioral frameworks that are predictive of performance outcomes. They use observable and assessable micro-behaviors to design and embed behavioral change methodologies that leverage behavioral analytics, leadership and frontline training, and ongoing assessments. This proven approach has helped numerous organizations translate strategy into frontline behavior, resulting in improved performance and customer satisfaction. Grist Consulting's team, led by Managing Director Peter Grist, is committed to delivering tailored solutions that meet the specific needs of each client, ensuring long-term success and sustainability.

GRIST is a company that helps other businesses improve their customer service, employee performance, and financial success. They have worked with many different types of organizations, including banks, government agencies, utility companies, and healthcare providers, in Australia and New Zealand for over 30 years. The company uses a combination of education and practical experience in psychology, learning development, and organizational theory to help businesses improve their customer and leadership conversations. They work closely with frontline teams and their leaders to create and implement plans that will help them achieve their goals. These plans are based on small, observable behaviors that can be measured and tracked over time. GRIST has offices in several cities across Australia and New Zealand.