Hospital & Health Care - Seattle, Washington, United States
20% of Americans age 12+ have hearing loss - it creates an invisible barrier between spouses, doctors and patients, and customers and businesses. Hearing Ally provides coaching for families, training for businesses, and continuing education for health care providers on hearing loss, its effects, and how to dissolve that barrier. 1) I provide online and in-office continuing education to every kind of healthcare provider who has patients with hearing loss, which is essentially all of them! Despite its prevalence, hearing loss, yet it is routinely under-diagnosed and under-treated in adults, despite its well-researched significant relationship (even when corrected for age) with depression, isolation, reduce earning power, and increased fall risk. You will get better screening tools, make better referrals, increase patient satisfaction, and in the end, serve your patients even better than before.2) I coach families on how to understand the limitations of hearing loss, how to navigate hearing healthcare, ways to prevent further hearing loss, and better communication strategies - hearing loss is frustrating, isolating, and if left improperly treated it has a serious domino effect on your wallet, your marriage/relationships, and the even the size of your brain!3) 50% of people with hearing loss report difficulty accessing goods and services because of it. When heard through ears with hearing loss, your employees can seem rude and confusing. I train business with any element of customer service (in person or on the phone) to reach more people, more effectively. We review how hearing loss effects your customers and employees, provide upgraded communication strategies, and awareness of the effects of background noise at your specific location.
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