Management Consulting - San Mateo, California, United States
For more than 20 years, Rod Cherkas has focused on being an innovator in Post-Sale experience design and operational execution in recurring revenue SaaS businesses. Rod has been fortunate to be an executive for some of Silicon Valley's most customer-centric companies including three that achieved successful >$1 billion IPO's or exits (RingCentral, Marketo, Gainsight). Rod founded HelloCCO to be the premier consulting firm that works alongside CEOs and their Post-Sale leaders at fast-growing Enterprise SaaS companies. It's complex and challenging to successfully evolve the full range of Post-Sale functions as a company grows from $1M to $10M to $50M and then beyond $100M in ARR. HelloCCO partners with its clients to capitalize on opportunities to scale their organizations, improve client onboarding, expand product adoption, increase net dollar retention, and improve operating margin as they transition through these exciting stages of growth.Services HelloCCO Provides:• Strategy Workshops to define Post-Sale strategic plans and priorities• Trusted Advisor services for Chief Customer Officers and other Post-Sale leaders • Design of client onboarding experiences that accelerate time to value and expand adoption• Develop data-driven strategies to increase Net Dollar Retention• Streamline Post-Sale Operations to enable scale and improved profitability• Design of Partner Programs to expand post-sale delivery capacity and margins• Uncover insights from Win/Loss/Churn/Expansion interviews and transactional surveys►: Book a One-on-One Call: www.hellocco.com/contact☎: (650) 224-3139✉: hello@hellocco.com►: www.hellocco.com
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