Outsourcing/offshoring - Boston, Massachusetts, United States
We are an alternative solution for contact centers to address forecasting, staffing, budgeting, and scheduling needs. We leverage your data to create a highly flexible staff model that supports your service levels and culture. HUB WFM is an innovative and cost-effective way to optimize your contact center workforce planning & scheduling while achieving best-in-class service levels. By partnering with us you simplify operations and cost without sacrificing customer experience.
Outlook
Amazon AWS
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