Management Consulting - , ,
Hughes Group Consulting working with business to Develop Marketing, Sales and Customer Service excellence. In todays tough and highly competitive market de-commoditising and differentiating your offer through Sales and Customer Service Excellence is more likely to lead to long term growth and a loyal customer base than the short term cost cutting to remain competitive approach.HG works with the business team to bring structure and alignment around strategy, objectives, milestones, processes and skills in the critical Customer Facing activities of Marketing, Sales, Customer Service and Supply Chain. Assisting companies plan and develop:Business Process mappingIdentification and alignment of goals, objectives, milestones, tasks and accountabilitiesCompetitive Marketing strategiesMarket assessmentsCompetitive sales strategy Key account strategies Sales and Customer service skill development through Training and CoachingWith 22 years experience in Sales, Sales leadership, Key account management, Supply Chain and Customer Service management, Sandy has a wealth of knowledge and a broad understanding across functions and a demonstrated track record of successful negotiations, achieving and exceeding Sales revenue, customer satisfaction and loyalty targets.