Management Consulting - London, England, United Kingdom
Engaging Human Experience provides a Return on emotional engagement (ROEE).The Human4x index is a diagnostic tool that enables businesses to measure their existing Human Experience impact against their KPI's and profitability. We then analyse the critical customer treatment moments to provide improved measurement with an uplift in customer experience, loyalty and profitability.We are working with leading neuroscientists and Human Experience advocates to develop the next generation of customer and employee satisfaction measurement.
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