Outsourcing/offshoring - Makati, Metro Manila, Philippines
iCXeed is disrupting the customer experience industry with a different lens, fusing automation and ai technologies with human insights to eliminate or reduce the need for service interactions. We go beyond just resolving customer issues! We proactively weed out the problems. We want to work LESS on fixing customer friction, so we can work MORE with our clients to unlock their maximum potential with their customers. We unleash our frontline experts with next generation digital skills in a gamified hybrid work environment enabling them to innovate digital customer experiences. In this way, we are bringing a differentiated value proposition for our clients to Attract, Engage, Delight and Protect their customers and transform their brand experience.
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