Information Technology & Services - Ottawa, Ontario, Canada
In order for an organization to be responsive and to reap benefits from opportunities as they arise, management must be flexible and responsive to change. It is imperative that good communication mechanisms be in place to translate and diffuse the business strategy into tactical direction. There are no automated ways to do so as each node on the organization chart must digest the message coming from upper management and translate it into their own Mission, Vision, Objectives, and Goals and then cascade it down the hierarchy. This is like the captain of a ship giving commands to move the ship to a destination. However, even more importantly, only by finding the ship's position can the captain decide if the ship is on the right course. The same applies to any organization, and this is achieved by a reporting matrix, digesting and summarizing performance at all levels in the organisation and generating a Balanced ScoreCard. We have developed internet/intranet tools to support such functionality.
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