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Data-Driven Professional and Master Black Belt in Lean Six Sigma internationally accredited and experienced in working with leaders in project implementation and team management with a focus on efficiency improvements and financial gains in the IT services, Payroll-HCM, Telemarketing, and Manufacturing industries.As a strategy, resulting from my professional experience in the search for results, I make use of concepts of times and methods, more efficient and modern concepts of business management, as well as its risks and controls. I also seek to apply new technologies inherent to the business to obtain more efficient and innovative processes, and to form high-performance teams, employing 'Lean Thinking' and integrated with the best practices of Business Intelligence and Business Analytics.I participated in the implementation, leadership, and coaching of solutions that helped achieve excellent results in companies such as Schaeffler Group, Hewlett-Packard, Capgemini, ADP, and América Móvil, as well as in their clients, through the DMAIC methodology of continuous improvement.My main qualifications regarding hard and soft skills are highlighted below as:- Implementation and management of ITIL processes and ISAE 3402 standard internal controls.- Implementation of systems for hierarchical management by indicators along the business chain.- Application of the Huddle method to form and manage more efficient and collaborative teams.- Governance, risk, and compliance management and implementing continuous audit with Analytics.- Application of waste elimination methods and automation of activities with RPA.- Experience with ISO 20000, ISO 27000, ISO 9000, ISO 14000, OSHAS 18001 and ISO 16949.- Entrepreneurial and hands-on profile with negotiation and decision-making skills.- Audits on results of contractual, operational, and maturity indicators for IT service levels.- Stricto sensu master's degree in mechanical engineering related to research and