Information Technology and Services - , ,
incentriq delivers practical solutions to businesses in the travel and loyalty space. Our solution is designed to improve front-line travel agent efficiency during the research and booking process and streamline the back end financial reconciliation of travel transactions. These tools work together to transform the productivity of bricks and mortar travel agents, as well as centralized contact centres. In the loyalty space we offer a turn-key platform that powers the travel component of any loyalty program. Our solution provides a branded experience for your loyalty program members to earn and burn points not just online, but also via our contact centre. We look after the entire process from booking to post booking customer support, from travel transaction fulfilment to financial reconciliation. This solution currently powers thousands of transactions every single day. As experts in travel e-commerce, we help travel companies and loyalty partners improve their digital presence and effectiveness by providing design support (UI/UX), digital marketing proficiency and analytic expertise. We know first-hand that having a web presence doesn't automatically translate into transactional success, so we help our clients with real-life advice gained from years of practical experience in driving conversion.