Independent Management Consultant - Customer Service

Management Consulting - N/A, N/A, UK

Independent Management Consultant - Customer Service Details

Over 20 years of international experience in all aspects of Customer Service Management, including Service Culture, Product Safety and Liability, Product (and Services) quality reporting, cost management and process development.Available for temporary assignment, interim cover, short term projects (less than 6 months), and as a retained expert (1/2 day per period) for smaller organisations.A highly skilled and capable problem-solving talent can be applied to your business, to bring fresh ideas and transfer skills.Aim - to help businesses keep customers by giving appropriate Customer ServiceIntention - to coach the people within your business so your people, and therefore your business, grow. Part of the Business Link service provision - you can use your vouchers here.

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Website: clive-turner.com
Employees: 100 - 249
HQ: N/A
Location: N/A, N/A, UK
Revenue: 10 - 20 Million
Management Coaching Service Culture Product Safety and Liability Systems Requirements for Customer Service environment Customer Service KPI development Quality and cost of quality reporting
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