INFINITY
Telecommunications - Saint-Lambert, Quebec, Canada
INFINITY Details
* INFINITY is based on a solid experience at the customer service level. Telemarketing and B2B service. Our employees are qualified by their ability to manage customer accounts Quebec with a remarkable experience for the Customer Service and Telemarketing. Our flexibility is a brand of excellence at the level of our schedules, our diversity and our efficiency, it is operational 24/7/365 (for the whole year).Quality and sustainability are priorities for us. The agent plays the main role for CCC, our asset growth and our reason for success.* Mission: Infinity is committed to serving and satisfying our customers and making a positive difference in the customers perspective. We found that Infinity met all of our requirements for an ideal customer contact service.* Vision: The satisfaction of our customers is our priority based on a continuously development and investment in technological innovations to ensure that we bring our clients and their customers closer together.With a caring eye toward customers satisfaction, we will focus on the tools and metrics while driving business growth and creating more credibility based on cutting-edge technology.* Strategy: The strategy of Infinityccc is to be alongside each phase in the life cycle of your product.Service before sale (telemarketing – cold call).Service after sale (customer service – technical support).Survey and support, email response, live web chat, social media support).* Cost Reduction: Infinity call center outsourcing achieves a compromise between top quality and reduced cost.Our deep understanding of inbound and outbound call centers allows us to significantly reduce the risks associated with the outsourcing process. We know that call center outsourcing initiatives need to be high quality, start on time, and deliver immediate results.This is what we do, this is what we know about, this is what we care about, this is what we are all about.* What We Do:Inbound Call CentersOutbound Call Centers | Telemarketing Companies24/7 Live ChatBack Office Processing | BPO Services
