Management Consulting - Nelson, England, United Kingdom
Our business has a very clear focus. We help organisations improve performance and we do this by helping them grow their Customer Loyalty Score™.Typically, our work involves:•Measuring the loyalty of your customers•Identifying what your customers value the most•Identifying critical areas for improvement - from the customer perspective•Providing frameworks, tools and training to support improvementWe also carry out assessments against national and international standards through our network of experienced assessors.
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