Utilities - London, ENG, UK
Insite Energy is a metering, billing and payment specialist for heat networks.Operating schemes at over 230 buildings and 28,000 homes in the UK, we help our developer, local authority, housing association, private landlord and managing agent clients ensure that residents are treated fairly and charged accurately for their heating and hot water use, and that their queries are answered in a timely, thorough and knowledgeable manner. Our services cover system design, heat meter specification, heat tariff setting and end-customer communications. Our customer services operation, run out of Peterborough, has achieved a 'Excellent' Trustpilot score of 4.7 stars.Insite Energy services:• Debt management• Tariff setting• Reviews and benchmarking• Fuel procurement• Metering best practice advice• Advice on measuring energy efficiency• Resident communicationsIn 2019, Insite Energy and SAV Systems launched KURVE, the UK's first web-app for heat metering and billing.Insite Energy is a member of the Association of Decentralised Energy (ADE), the UK District Energy Association (UKDEA), The Housing Forum, Association of Residential Managing Agents (ARMA), and The UK Apartment Association (UKAA).
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