Outsourcing/offshoring - Melbourne, Victoria, Australia
At Integrity Admin, we take care of your all Healthcare administration needs virtually.Are you are a solo practitioner who has moved to telehealth and has the need for someone to run your entire practice including appointment setting, appointment reminders, billings, responding to emails, taking phone calls from patients / clients OR Are you are already an established practice, who is struggling under the weight of continuous admin duties that your established staff just cant stay on top of. Why not work with Integrity Admin & get your own Virtual Assistant, we log in remotely and achieve all your admin goals with no fuss and minimal cost. Some Medical Practices take up to 40% of your earnings !!!At Integrity Admin, you only pay for the time spent on your administration duties, this means you keep more of your earnings in your pocket. Whether you are solo or a Medical Practice, this stand to benefit you.Some benefits of working with a VA includes:We are flexible & scalable No employer related on costs such as:Super TaxHoliday pay Sick pay Electricity Office EquipmentThis ensures we are working hard on your tasks at hand, you are not paying for time spent around the water cooler chatting idly. Key Services Appointment book management including making / changingAnswering / vetting enquires received through emailAnswering incoming callsPatient conflict resolution both verbal and via emailProvide consistent administration support to all clientsInvoicing, receipting paymentsProcessing Credit card and EFT paymentsBatching and reconciling Medicare paymentsKnowledge of Allied Health Billing including MHCP's & TCA'sPreparing and invoicing Medical ReportsChasing up debtors, including work cover and InsurancecompaniesScanning / downloading letters and results into patient's filesLiaising with pathology and Radiology companies to obtainpatient resultsMaintaining client confidentialitySetting up solo practices from scratch.
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