Information Technology & Services - Kingston, St. Andrew Parish, Jamaica
IntellectX is a BPO company, that manages contact center services for companies across the globe to improve their operations and growth of their business. It is the mission of IntellectX Global Solutions Limited to provide clients with top quality call center services 24 hours-a-day. A service that provides our clients with the greatest chance of communicating with their end customers. We do B2B (Business-to-business) and B2C (Business to Customers) services including both inbound, outbound, and offline services. We have a dedicated and well-trained cadre of customer support specialists who can consistently provide excellent services delivered in a timely and cost-effective manner.Whatever a client's customer relations goals are: quantifying sales leads, taking orders, responding to ad inquiries, market research, or general information requests, IntellectX has the people with the expertise to provide professional service to those who in need.We specialize in: *Digital Marketing & Customer Acquisition * Worldwide Customer Support Outsourcing* Customer Experience Management Technology* Business & Consumer inbound and outbound telesales & technical support* Interactive Voice Response (IVR)* Chat & E-mail sales & support* Back office services*Transcription services