Interactive Voice Response Technology

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Albert Johnson

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Interactive Voice Response Technology Details

We are specialize for Implementing and developing dedicated and complex IVR solutions that able communicate with other applications and services.Interactive Voice Response (IVR) is a technology that allows a computer to detect voice and dual-tone multi-frequency signaling (DTMF) keypad inputs. IVR allows customers to access a company's database via a telephone keypad or by speech recognition, after which they can service their own inquiries by following the instructions.

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