Leisure/Hospitality - Greenville, SC, US
WHAT WE DOResponding to guest reviews takes time. So does ensuring your guests have a great experience.Created by hoteliers for hoteliers, iResponze offers tailor-made digital marketing solutions specifically for hotels and resorts to strengthen their online presence, supporting revenue growth.RESPOND TO GUEST REVIEWS + SURVEYSOur engagement team monitors and responds to your brand reviews, surveys, and reviews on third-party sites, within 24-48 hours with an authentic and engaging voice - all while adhering to your brand standards.POST TO SOCIAL MEDIAWe partner with you to create a social media strategy for Facebook & Instagram showcasing your hotel's best features with both user-generated and custom content.REPLY TO DIRECT MESSAGESOur team stays connected with your guests by responding to direct messages on your social channels, answering questions and resolving issues within 24-48 hours while building relationships.
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