joinaQ™
Information Technology & Services - Johannesburg, Gauteng, South Africa
joinaQ™ Employees
joinaQ™ Details
Why wait in line… when you can joinaQ™?joinaQ™ is a low cost, integration and hardware light customer journey solution & queueing system that provides users with prompt service at locations such as banks, clinics and retail stores without them having to stand in line. joinaQ™ enables consumers to join queues using any one of several platforms both in store and remotely from any locationIn today's fast-paced world people have less and less time to complete their daily tasks be they planned or not. With that in mind, we developed a customer-first system where customers can interact with all their most frequented businesses whilst simultaneously planning their day in the most effective manner possible. How joinaQ™ WorksUsers access joinaQ™ through any of the following channels:● The joinaQ™ mobile app ● The joinaQ™ website● WhatsApp● Company websites displaying the joinaQ™ website● Or kiosks at specific locations Users then book a time slot at any of the participating brands and receive digital tickets. joinaQ™ will then hold their place for them until they arrive at their previously desired location and time.joinaQ™ will automatically provide users with assistance such as what time to leave their current location for their booking according to traffic in real-time, real-time notifications, and alerts. joinaQ™ will track both business and user notifying each party should the other not be running on time, offering up solution such as the new best available time. This complex process is handled by autonomous AI-driven system.When users arrive joinaQ™ will guide the user, step-by-step if required, including introductions to the agent that will be serving them, check-in on arrival and directions to a service point. Customers are then given the option to rate their experience and to provide feedback, helping improve the customer journey at each of joinaQ™'s participating brands
joinaQ™ Technologies
Load Balancers
Apache
Tag Management
Google Tag Manager
Other
Google Maps (Non Paid Users)
Online Video Platforms
YouTube